Get in Touch With Us

Got a question about one of our offshore sportsbook reviews, spotted something that needs updating, or just want to tell us what we got right or wrong? This page covers how to reach us and what happens once your message lands in our inbox.

The Best Way to Contact Us

Email is the most reliable route to our team. Write to us at [email protected] and we will read your message and respond as soon as we can. We do not run a live chat or phone line, so email keeps things simple and gives us a clear record of what you asked and what we told you.

A quick tip: tell us upfront what your message is about — a specific book, a bonus term, a payout issue, or something else entirely. It helps us route your question to whoever knows that corner of the site best, and it usually means a faster answer.

What You Can Contact Us About

We welcome messages on almost anything related to offshore sports betting and how we cover it. Common reasons readers write in include:

• Questions about a specific book — If you want more detail on how a sportsbook like Bovada, BetOnline or BetUS handles deposits, odds, or its welcome offer, ask us directly.
• Corrections and outdated information — Bonus terms, licensing details, and payout methods at offshore books change without much notice. If something on the site looks stale or wrong, please flag it so we can check and update it.
• Content suggestions — If there's a topic on offshore sports betting or offshore gambling more broadly that you think deserves its own page, we're glad to hear it.
• Rankings and methodology questions — If you're curious why one book ranks above another, or how we weigh odds, payout speed, or banking options, we can walk you through our reasoning.
• Responsible gambling concerns — If you or someone close to you is struggling with betting, please say so in your message. We'll point you toward resources, and we'd also encourage you to call the National Council on Problem Gambling helpline at 1-800-GAMBLER for confidential support.

What to Expect Once You Write In

Every message is read by an actual person on our team — we don't rely on automated replies to stand in for a real answer. We aim to get back to you within a couple of working days, though it can take a little longer if we're checking facts with a sportsbook or verifying a claim before we respond.

If your question touches on something time-sensitive, like a live payout dispute with a specific book, let us know clearly in the subject line. We can't intervene on your behalf with any operator, but we can tell you what we know about that book's track record and point you toward general guidance.

A Few Things We Can't Help With

We're an independent review and comparison site, not a sportsbook, a payment processor, or a regulator. That means there are limits to what we can do:

• We can't access your account at any offshore sportsbook, process a deposit or withdrawal, or resolve a dispute directly with an operator.
• We can't confirm the legal status of offshore betting in your specific state — that depends on your local laws, and we'd always suggest checking with a legal professional if you need a definitive answer.
• We can't offer tax advice on gambling winnings. Tax treatment varies and a qualified tax professional is the right person to ask.
• We can't guarantee a win, a bonus payout, or that any book will process a withdrawal within a particular timeframe — offshore books sit outside US regulation, and none of what we publish is a promise about how a specific operator will behave.

If your enquiry falls into one of these areas, we'll still try to point you in a useful direction — toward the operator's own support team, a consumer protection resource, or a relevant professional — even if we can't resolve it ourselves.

Before You Reach Out, You Might Find Your Answer Here

Many of the questions we get are already answered somewhere on the site. If you're weighing up sign-up offers, it's worth checking the terms attached to any welcome bonus — rollover requirements, minimum odds, and time limits all affect what a bonus is actually worth. If you're looking at options beyond sportsbooks, our guide to the best non-GamStop casinos covers a related corner of offshore gambling that might answer what you're after without needing to wait on a reply.

A Reminder About Who This Site Is For

Our content is written for adults aged 21 and over. Offshore sportsbooks are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state gambling authority. That means the usual player protections you'd expect from a licensed US operator, such as segregated funds or a formal dispute process, generally don't apply. Betting always carries the risk of losing money, and with offshore books there is the added risk that a withdrawal could be delayed or refused. If you contact us with questions along these lines, we'll always answer honestly rather than downplay that risk.

Whatever brings you to this page, thank you for taking the time to write in. We read every message, and we'd rather give you an honest answer a day later than a quick one that isn't accurate.